Bell CA Quick To Resolve Customer Satisfaction Problems - Of course, it wouldn't matter if their customer service department was open 30.11.1999 / Broadbandreports There has been discussion in our forums this weekend about Bell Canada s customer service. An issue arose for Member Spartacus who wanted to reach customer service yesterday; the site s website said that they are open on Saturdays but their phone number turned up a closed message. Frustrated, this member decided to go right to the top and email Kevin Crull, Bell Canada s President of Residential Services. Crull s office immediately confirmed that there was a problem and a representative called this member to resolve the issue promptly. This combination of frustrating problems combined with a commitment to problem-solving seems in line with the company s history of mixed reviews.]]>
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