Cablevision Charges Excessive Fee For Phone Number Transfers - And then blames other phone companies for the problem 30.11.1999 / Broadbandreports Consumer Reports was concerned to find out that customers switching to Cablevision s Optimum Voice VoIP telephone service can t keep their old phone numbers without being charged an excessive $40 fee. They did some research to find out what was behind the charge and learned something interesting. Cablevision representatives told the researchers on more than one occasion that the fee is to compensate for charges from the old telephone service for switching over the number. In this case, they blamed Verizon. Verizon insists that they never charge other companies a fee for transferring the phone number. Another Cablevision spokesperson said that the fee is caused by the processing costs associated with transferring a number. Further research found that most other companies aren t charging new customers to keep their old phone numbers; those that do are charging less than half of the fee that Cablevision requires. Perhaps this is where the company s high profits are coming from.read comment(s)]]>
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